Our current rental hire agreement terms and conditions are shown below. Click the link to open / download the document.
Balance of payment is due in full upon collecting your vehicle.
COVID STATE LOCK DOWNS / COVID HOT SPOT DECLARATIONS, causing a change to travel arrangements will receive a full refund no fees or charges.
This is our basic excess cover and is included in all bookings at no charge and has an excess between $3,000 and $6,000 depending on the vehicle type. We strongly recommend taking either the Limited or Maximum Cover option in order to reduce your excess.
Windscreen and tyre damage is not covered in the Standard Cover and must be taken separately.
A Limited Cover option is available which will reduce your excess to between $550 and $2,500 depending upon the vehicle category. This option must be taken before or upon collection of the vehicle.
Windscreen and tyre damage is not covered in the Limited Cover and must be taken separately.
This is our highest level of cover and reduces your excess to the minimum payable, in most cases $0. Larger vehicles such as vans and buses will not be able to be reduced to $0 and will have a minimum excess of between $550 to $1,500. This option must be taken before or upon collection of the vehicle.
The windscreen and tyre waiver is automatically included within the Maximum Cover Option at no charge.
This option will cover you against damage to the front windscreen and tyres of your rental vehicle. Please note the following points in relation to this cover -
All vehicles include free RACQ roadside assistance for mechanical faults only. Unless you take our Roadside Assistance cover, you are not covered for the following events -
The following additional restrictions and conditions apply to drivers holding an Australian Provisional Licence.
Refer to the current Hire Terms and Conditions for details on restricted and prohibited areas.
At the end of your rental period you will be required to pay any amounts in relation to the following -
All charges will occur an additional administration fee of $33 (including GST)